Sales Support & Vendor Coordination

• Coordinate with vendors and distributors to obtain pricing, quotations, and product availability.
• Work closely with the Sales Team to support customer enquiries and business opportunities.
• Liaise with suppliers on lead times, stock availability, and order status.
• Assist in sourcing products and solutions based on customer requirements.

Quotation Preparation

• Prepare and issue quotations based on customer requirements and specifications.
• Ensure accuracy of pricing, product details, and commercial terms.
• Revise and update quotations when required.
• Maintain proper records of quotations and related documents.

Customer Follow-Up

• Follow up with customers on submitted quotations.
• Obtain updates on quotation status and purchasing decisions.
• Address customer enquiries and coordinate responses with the Sales Team.
• Build and maintain positive customer relationships through professional communication.

Lead Qualification & Opportunity Follow-Up

• Follow up on new leads generated from marketing activities, referrals, or inbound enquiries.
• Qualify leads by understanding customer requirements, budgets, and project timelines.
• Identify potential sales opportunities and assign them to the appropriate Sales Representative.
• Maintain and update opportunity records in the company's CRM or sales tracking system.

Order & Delivery Coordination

• Coordinate with suppliers, logistics providers, and customers to arrange product deliveries.
• Monitor delivery schedules and ensure timely delivery to customer sites.
• Follow up on order status and keep customers informed of delivery progress.
• Resolve delivery-related issues by coordinating between suppliers and customers.

Administrative Support

• Maintain accurate sales, quotation, and customer records.
• Prepare sales-related documentation as required.
• Support the Sales Team in daily operational and administrative activities.
• Generate reports on quotation status, sales opportunities, and delivery progress.